Privacy Policy

Vital Donors LLC (“Vital Donors”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, access our donor database, or interact with our services.

By using our website or accessing our donor database, you agree to the practices described in this Privacy Policy.


1. Who We Are

Vital Donors LLC is a U.S.-registered egg donor agency that connects intended parents with pre-screened egg donors. We act as an intermediary and coordinator and do not provide medical or legal services.

If you have any questions about this Privacy Policy or how we handle data, you can contact us at:

📧 info@vitaldonors.com


2. Information We Collect

We collect only the information necessary to operate our services responsibly and securely.

a) Information You Provide Directly

This may include:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Information shared during consultations or inquiries
  • Login credentials for database access

b) Donor Profile Information (Restricted Access)

If you access our donor database, you may view donor profiles that contain:

  • Non-identifying personal information
  • Medical and genetic screening summaries
  • Physical characteristics
  • Educational and personal background
  • Photos and videos (where permitted)

⚠️ Donor identities are protected. Full identifying information is never shared without proper authorization and contractual safeguards.

 

c) Automatically Collected Information

When you use our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

This data is used for security, analytics, and website performance only.


3. How We Use Your Information

We use personal data to:

  • Provide access to our donor database
  • Communicate with you regarding our services
  • Coordinate with clinics and partners (when authorized)
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Protect donors, intended parents, and our organization from misuse or fraud

We do not sell or rent personal data to third parties.


4. Confidentiality of Donor Information

All donor information is strictly confidential.

By accessing the Vital Donors database, you agree that:

  • Donor information is for personal review only
  • Content may not be downloaded, shared, copied, recorded, or distributed
  • Screenshots, recordings, or external sharing are strictly prohibited
  • Any misuse may result in immediate termination of access and legal action

This confidentiality obligation continues even if you stop working with Vital Donors.


5. Legal Basis for Processing (GDPR)

Where applicable under GDPR, we process personal data based on:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Legitimate interests (e.g. security, fraud prevention)
  • Legal obligations

You may withdraw consent at any time where processing is based on consent.


6. Data Sharing & Third Parties

We may share limited data only when necessary and only with:

  • Fertility clinics involved in your treatment
  • Legal, medical, or psychological professionals (as applicable)
  • IT and database service providers (under confidentiality agreements)
  • Regulatory or legal authorities, if required by law

All third parties are required to protect data in accordance with applicable laws.


7. International Data Transfers

Because Vital Donors operates internationally, personal data may be transferred to and processed in countries outside your country of residence, including the United States.

We take appropriate safeguards to ensure data protection in line with GDPR and other applicable regulations.


8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements

When data is no longer required, it is securely deleted or anonymized.


9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

To exercise your rights, contact us at info@vitaldonors.com.


10. Data Security

We implement technical and organizational measures to protect data, including:

  • Secure servers
  • Restricted access controls
  • Encrypted systems where appropriate
  • Internal confidentiality protocols

However, no system can be 100% secure, and we cannot guarantee absolute security.


11. Cookies

Our website may use cookies or similar technologies to improve functionality and analytics. You may manage cookie preferences through your browser settings.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage you to review it periodically.


13. Contact Us

If you have questions, concerns, or requests related to privacy, please contact us at:

📧 info@vitaldonors.com